Due to the ever increasing competition within the airline industry, improving the passenger service experience can make a difference in retaining customers in the long run. This can be done by making customer communications more efficient and user-friendly.
By using SMS messaging, airlines can provide service information straight to the traveller's mobile phone. Airlines can also offer enhanced services such as mobile check-in, mobile booking and rebooking. By using SMS, airlines have more innovative ways to develop the overall service experience of the traveller.
- Mobile check-in service
- TynTec's Mobile Check-in service provides airlines with a full SMS-based check-in and boarding service. Passengers receive the boarding passes on a 2D barcode via a WAP hyperlink. more...
- Flight SMS Alerts
- TynTec's Flight SMS Alerts service enable airlines to take advantage of a reliable and speedy SMS service to interact with travellers on a more personal level - via the mobile phone. more...
- Aircrew SMS Communication
- TynTec provides airlines with SMS services that enable real-time and reliable communication between aircrew and operations / logistics teams. more...
- Incident Management SMS Alerts
- TynTec's Incident Management SMS Alerts give airlines a reliable communication channel to better coordinate mission-critical business operations, processes and staff. more...
