TynTec

About tyntec

tyntec is a mobile interaction service provider offering high-quality messaging to some of the biggest companies in the world. The company was founded in 2002 with the aim of allowing companies in all sectors to use mobile messaging with absolute conviction. tyntec now works with mobile network operators, enterprises, mobile service providers and internet companies, helping them to realise the full potential of SMS interaction. Among its international customers are O2, Lufthansa Systems, Nokia, Amadeus, Verisign.

An industry first: The high quality SMS is born

tyntec has always been driven by a need to provide quality. Nowhere is this more evident than when the company became the first to launch ‘enterprise quality SMS’ in 2005, allowing large companies to use text messaging for mission-critical purposes.

 

tyntec’s business SMS service  quickly became a benchmark for quality in the mobile sector, underlined by the fact that no other company could guarantee delivery of every message within 15 seconds. In 2008, this leadership position was highlighted again when tyntec became the first company to offer a Service Level Agreement for mobile messaging. This saw tyntec leading the way by guaranteeing speed of SMS delivery, reliability, throughput and uptime.

Technology leadership: The basis for high quality solutions

tyntec’s mobile interaction services are based on a proprietary infrastructure platform that enables  the company to offer unique levels of quality, reliability and speed  to its customers.  Its operator-level connectivity means that tyntec can reach mobile subscribers directly, without going through third party servers.  In this way, tyntec can offer full transparency and complete security of the entire SMS interaction transmission path, from the sender right to the end-user's handset.

 

Because of its proprietary in-house infrastructure, tyntec is also able to offer customers a highly flexible technical development interface. tyntec's platform is able to address specific customer needs to adapt and/or create value-added features and interfaces, which are available across all networks.  This flexibility means that customers can quickly and easily implement advanced mobile interaction services according to their needs.

 

Last but not least, tyntec's messaging infrastructure is highly robust and reliable, with the ability to maintain high volumes of traffic with no service degradation as well as providing high platform availability. This means that customers can rely on tyntec for mission-critical traffic around the clock.

An ongoing commitment to innovation and quality of service

A focus on delivering the highest quality mobile interactions has allowed tyntec to launch new products and improved quality of service.   

One such innovation was the launch of International Messaging Transit, an SMS Hubbing service which allows operators to increase their international SMS connectivity global messaging footprint without having to sign bilateral roaming agreements. 

 In 2007 tyntec innovated once more with the newly completed Supernet SMS-C saw a step change in messaging quality, offering several SMS delivery options through a number of hub operators.   

In 2009 tyntec also launched a Mobile Ticketing solution, which can be integrated into boarding passes, travel tickets, event tickets or discount couponing. This solution is based on the combination of various intelligent modules, including barcode generation and storage, rendering and a worldwide ticketing sending functionality. Also a 2-way SMS dialogue module is included in this package.

Put simply, continuous technological innovations allow tyntec to continue to drive up quality of mobile messaging across the board.

Guaranteed, international SMS delivery

tyntec offers global mobile connectivity by having strategic deals with mobile operators in all continents. Bypassing the typically complex business of setting up direct connections, this approach guarantees tyntec’s customers the largest global 2-way SMS delivery footprint on the market. Customers can reach more than 90% of the global mobile subscriber base, in 550 networks in 190 countries.

Now and the future: Always a success story to tell

All this has seen tyntec grow from just two people early in 2002 to a company now employing more than 120 people in offices across Europe and Asia. tyntec currently works for some of the biggest brands in technology, media, telecoms, transport and for global financial sector organisations which serve millions of people.   

 

The company has a passion for messaging quality and an underlying engineering pedigree to support this claim. tyntec has moved on from being  a messaging company, evolving to develop high-quality services which allow companies to interact with mobile in a tailored manner.